xx66 Privacy Policy
Your personal information is extremely valuable to us. This policy clearly describes how we collect, use, and protect your data.
Introduction
xx66 ("we", "us", or "the platform") is a safe and reliable online gaming platform in Bangladesh. We operate under SSL encryption and fair play principles. Keeping the personal information you share with us secure while using our platform is our top priority.
This Privacy Policy ("Policy") applies to the xx66 website and all associated services. By using our services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, you are requested to refrain from using our services.
This Policy may be updated from time to time. If significant changes are made, we will notify you through the platform. We recommend reviewing the Policy regularly.
Information We Collect
When you create an account or use services on xx66, we collect various types of information. The purpose of this collection is to provide you with a safe, reliable, and personalized experience.
1.1 Information You Provide Directly
- Full name and date of birth (for age verification — only for those aged 21 or older)
- Email address and mobile number
- National ID card or passport number (where identity verification is required)
- Financial transaction details — bKash, Nagad, Rocket, Upay, or bank transfer details
- Login credentials (passwords are stored in encrypted form)
1.2 Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Date, time, and duration of page visits
- Game activity and betting history
- Data collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
For identity verification or fraud prevention purposes, we may collect limited information from trusted third-party service providers. In such cases, only the minimum necessary information is collected.
Purpose of Data Use
We use the information we collect for the following purposes. Only the information necessary for each purpose is used.
| Purpose | Type of Data Used |
|---|---|
| Account creation and management | Name, email, mobile, date of birth |
| Identity and age verification | National ID card, passport |
| Processing financial transactions | Payment method details |
| Providing customer support | Contact details, account activity |
| Fraud prevention and security | IP address, device, transaction history |
| Ensuring responsible gaming | Game activity, betting patterns |
| Platform improvement and analytics | Usage data, cookies |
| Relevant promotional communications (with consent) | Email, mobile |
Legal Basis for Data Processing
xx66 processes your personal information on the following lawful grounds:
3.1 Contractual Necessity
When you register on our platform and use our services, a contract is formed between us. Processing certain information is essential to fulfil that contract — such as managing your account, completing transactions, and providing customer support.
3.2 Legitimate Interests
We have legitimate interests in preventing fraud, ensuring platform security, and improving service quality. For these purposes we process only the minimum necessary information, without undermining your right to privacy.
3.3 Your Consent
For marketing communications, we always obtain your explicit consent. You may withdraw that consent at any time. Withdrawing consent will not affect the fulfilment of our contractual obligations.
Data Sharing and Disclosure
xx66 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and technical services. These partners may use the information only for the specified purpose and under strict confidentiality agreements.
4.2 Legal Obligations
If disclosure of information is required by a court order, government investigation, or applicable law, we are obliged to comply. In such cases we will always follow lawful procedures and provide information only upon valid requests from the relevant authorities.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In such a situation we will notify you in advance and ensure that your information remains protected in the same manner as under this Policy.
4.4 Safety Protection
If there is an urgent need to protect the life, health, or safety of a user and it is not possible to obtain the consent of the party concerned, the necessary information may be shared with the relevant authorities.
Cookies and Tracking Technology
xx66 uses cookies and similar technologies to improve your experience and maintain the functionality of the platform.
5.1 Essential Cookies
These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, ensure security, and remember your preferences. Disabling these cookies may prevent the platform from functioning properly.
5.2 Analytical Cookies
These cookies are used to understand how users interact with our platform. The data collected is analysed in an aggregated and anonymised form, which helps us improve our services.
5.3 Cookie Controls
You can disable non-essential cookies from your browser settings. However, this may limit some features of the platform. Cookie management methods vary across browsers — you can find more details in your browser's help section.
Data Security Measures
xx66 follows industry-standard security technologies and practices to protect your information.
6.1 Technical Safeguards
- SSL/TLS encryption for all data transfers
- Passwords are hashed using strong encryption algorithms
- Financial data stored in encrypted databases
- Regular security audits and vulnerability testing
- Firewall and intrusion detection systems
6.2 Organisational Safeguards
- Access to data is restricted to authorised personnel only
- Regular security training for staff
- Strict data processing agreements with third-party vendors
- Rapid response plan in the event of a data breach
6.3 Acknowledgement of Limitations
No transmission of information over the internet or electronic storage is completely secure. While we make every effort to provide maximum protection, absolute security cannot be guaranteed. However, if any suspicious activity comes to our attention, we will notify you promptly.
Data Retention Period
We retain your information only for as long as it is necessary and legally required.
7.1 While Your Account Is Active
All information necessary to provide services is retained while your account is active. Transaction data is kept for a specified period for financial reporting and dispute resolution.
7.2 After Account Closure
Even after account closure, certain information may be retained for a specified period to fulfil legal, regulatory, or contractual obligations. Once the required period has expired, the information is securely deleted or anonymised.
7.3 Analytical Data
Data used for platform analytics may be retained in anonymised form for an extended period. You can no longer be identified from anonymised data.
Your Rights
You have the following rights over your personal information. Please contact us if you wish to exercise any of these rights.
8.1 Right to Access Your Data
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of all your personal information.
8.2 Right to Correct Your Data
If there are any inaccuracies or errors in the information we hold about you, you may request that they be corrected. We will make the necessary corrections as quickly as possible.
8.3 Right to Delete Your Data
In certain circumstances you may request that your personal information be deleted. However, due to legal obligations or legitimate interests, it may not be possible to delete some information immediately.
8.4 Right to Restrict Processing
You may request that the processing of your information be restricted for specific purposes. For marketing communications, you may opt out at any time.
8.5 Right to Data Portability
You may request a copy of the information you have provided in a structured, commonly used format.
8.6 How to Exercise Your Rights
To exercise any of the rights described above, please email us at: [email protected] — our support team is available 24/7 to respond to your request.
Protection of Minors
xx66 services are intended only for those aged 21 or older. We do not knowingly collect personal information from any minor.
We have age verification measures in place during the registration process. If we are informed that a minor has opened an account on our platform, we will immediately close that account and delete all associated information.
If you believe a minor is using our services, please notify us at [email protected].
International Data Transfers
Our servers and some service providers may be located outside Bangladesh. In such cases, your information may be transferred to other countries.
For any international data transfer, we ensure that the receiving party provides privacy protection equivalent to that in this Policy. Necessary contractual arrangements and security safeguards remain in effect.
Changes to the Policy
xx66 may update this Privacy Policy periodically. If significant changes are made, we will notify you in the following ways:
- Displaying a prominent notice on the platform
- Sending a notification to the registered email address
- Updating the "Effective Date" at the top of the policy
If you continue using the platform after changes are made, you will be considered to have accepted the updated policy. If you do not agree with the changes, the option to close your account will always remain open.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available 24/7 to respond in both Bengali and English.
Email Support
For any privacy-related matters:
We will try to respond as quickly as possible.
Live Chat
Use the platform's live chat for immediate assistance.
Available 24 hours, 7 days a week
Support in Bengali and English
You are also encouraged to read xx66's Responsible Gaming Policy and Terms & Conditions.